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Refund and statutory rights policy

How technical vouchers interact with rights under applicable law.

The standard technical-failure remedy is continued delivery during the 72-hour recovery window followed, if delivery still fails, by a one-use voucher equal to the actual cash paid.

This policy does not replace or waive a refund, cancellation or other remedy that applicable law requires and does not permit the operator to exclude non-waivable rights.

Questions about a specific paid order should be sent to support@mylegaldocsai.com with the order ID.