The CCPA, as amended, may provide rights to know, delete, correct, opt out of sale or sharing, limit certain sensitive-personal-information uses and avoid discrimination. The platform states that it does not sell or share personal information for cross-context behavioral advertising.
California Attorney General CCPA information ↗Privacy Notice
This Notice explains how MyLegalDocs AI collects, uses, discloses, protects and retains information when a person uses free identification, uploads legal materials, purchases a document package, requests a revision or contacts support.
1. Scope and privacy principles
This Notice applies to the U.S.-focused MyLegalDocs AI website, secure order pages, document generation, transactional email, support, security and related operational records. It does not control a court, agency, payment provider, AI provider or external website acting under its own privacy terms.
The service is designed around purpose limitation, data minimization, short operational retention, access controls and truthful privacy promises. The platform aims to collect only information reasonably necessary to identify, prepare, secure, deliver, revise and support the requested document or to comply with law. The U.S. Federal Trade Commission emphasizes that privacy promises must be accurate and that businesses should collect only what they need, protect it and dispose of it when the need ends. FTC privacy and security guidance ↗
2. Categories of information collected
| Contact and order identifiers | Email address, order or case identifier, secure access token, selected service, selected Standard or Expanded option, price, consent records, support history and delivery status. |
|---|---|
| User-provided matter information | Facts, chronology, names, roles, addresses, amounts, dates, requested result, court or agency information, case number and any text entered in the intake or revision form. |
| Uploaded and generated files | Documents, images, scans and attachments uploaded by the user; extracted text and metadata; generated DOCX, PDF, notes, checklists, source records and revisions. |
| Payment and transaction metadata | Payment status, amount, currency, Stripe session and payment identifiers, timestamps, discounts, service credits, refunds, disputes and limited billing metadata. The platform does not intentionally receive or store a complete card number or security code. |
| Technical and security data | IP-derived security signals, timestamps, browser and device information, request and error logs, rate-limit events, cookie preferences, authentication tokens and abuse-prevention records. |
| Optional analytics | Page and interaction events only if the user accepts optional analytics and the relevant analytics service is configured. Case-document content is not intentionally sent as an analytics event. |
| Derived operational information | Likely document family, jurisdiction, urgency, complexity, supported or blocked service mode, source-page count, model tier, quality flags and other inferences needed to route and fulfill the request. |
3. Sensitive legal-document information
Legal materials can contain Social Security numbers, government identifiers, financial information, health information, information about children, immigration status, criminal allegations, precise addresses, signatures, communications or other sensitive data. Upload only what is necessary. Redact complete account numbers, passwords, payment credentials and unnecessary third-party information before upload.
The platform does not use sensitive case content for targeted advertising, data-broker products or unrelated profiling. Where applicable law requires consent for sensitive-data processing, the user's affirmative submission and service consent authorize processing only for the requested document workflow, security, support and lawful retention. A user may withdraw a consent that is legally withdrawable, but processing already necessary to complete a paid order, prevent fraud, maintain records or comply with law may continue.
4. Sources of information
Information comes directly from the user, uploaded materials, interactions with the website, payment and email providers, security systems, and official public sources used to verify forms, courts, agencies, statutes or rules. The service does not purchase consumer profiles from data brokers.
A user who uploads information about another person must have lawful authority and should provide only what is reasonably necessary for the user's own matter.
5. Purposes of processing
- provide free identification and show the supported scope and exact price;
- extract and organize user-supplied facts and documents;
- identify jurisdiction-sensitive restrictions and block an unauthorized paid service;
- perform official-source research and current-form verification where configured;
- process payment, discounts, service credits, refunds and disputes;
- generate, review, package, deliver and revise files;
- recover interrupted work and communicate order status;
- secure the platform, prevent abuse and diagnose errors;
- answer support, privacy and complaint requests;
- maintain accounting, tax, consent and legal records;
- improve reliability using de-identified, aggregated or operational measurements where feasible.
Information is not used for an incompatible purpose without a new notice or consent where required.
6. AI, model providers and official-source research
User text, extracted content and necessary contextual information may be sent to configured AI providers to identify, research, draft, review, repair and revise the requested package. The service may also query public official websites or search tools to locate current courts, agencies, statutes, rules and forms. AI output can be inaccurate and must be independently verified.
The platform configures paid and free processing routes separately and seeks to avoid placing case content in optional analytics. Provider processing remains subject to provider contracts, security controls, retention settings and legal obligations. The service does not represent that uploaded material becomes attorney-client privileged merely because an AI provider processes it.
7. Payments
Stripe processes card and payment-method information. MyLegalDocs AI receives transaction and status metadata needed to match the payment to the order, confirm the amount, deliver the service, apply a service credit and administer a refund or dispute. Stripe acts under its own privacy notice for information it collects directly.
Do not send card credentials by email, upload or support message.
8. Cookies, local storage and optional analytics
Essential storage supports security, form continuity, consent records and order access. It cannot always be disabled without affecting the requested function. Optional analytics is separated from the legal-document content and loads only after the user accepts the analytics choice and only when the analytics tool is configured.
The user may choose “Necessary only” through the consent interface. The platform does not currently use cookies to sell personal information or deliver cross-context behavioral advertising. Browser “Do Not Track” signals do not have a uniform legal meaning. If the platform later engages in a use that requires recognition of Global Privacy Control or another universal opt-out mechanism, the required control will be implemented before that use begins.
9. Disclosures to service providers and other recipients
Information may be disclosed only as reasonably necessary to categories of recipients such as hosting and storage providers, AI and model providers, payment processors, transactional email providers, security and anti-abuse providers, optional analytics providers after consent, professional advisers, and authorities or litigants where disclosure is legally required.
These disclosures are operational services, not a public release of the user's case. Providers receive only the information reasonably necessary for their role and may be located in the United States, European Economic Area or other jurisdictions.
10. No sale, sharing for targeted advertising or data-broker use
MyLegalDocs AI does not sell personal information for money, does not knowingly exchange personal information for cross-context behavioral advertising, and does not provide case documents to data brokers. It does not use case content to advertise unrelated products to the user.
Accordingly, the platform does not presently display a “Do Not Sell or Share” link. If practices change so that a state-law opt-out becomes applicable, the notice and required opt-out mechanism will be provided before the new processing begins. A user may still send a privacy request at any time.
11. Retention and deletion
| Abandoned free requests and active runtime material | Kept for a short operational period where possible, commonly about 24 hours, unless a technical hold, security event, support need or lawful exception requires longer retention. |
|---|---|
| Paid files and revision access | Preserved long enough for generation, delivery, download, the included revision and technical recovery. A technical interruption may extend retention beyond the 72-hour recovery window so the paid order is not destroyed while recovery continues. |
| Payment, consent and accounting records | Kept as reasonably necessary for transaction integrity, taxes, bookkeeping, refunds, disputes, fraud prevention, contract proof and legal obligations. |
| Service-credit records | A non-expiring code requires a minimal record of value, source order and whether it has been reserved or used. The public code is not stored in source control. |
| Security and diagnostic logs | Kept for a proportionate period based on security, abuse prevention, incident response and system reliability needs. |
| Support and privacy requests | Kept long enough to resolve the request, document the response and meet legal obligations. |
Deletion requests are honored where applicable, but information may be retained when necessary to complete a transaction, protect security, detect fraud, maintain tax or accounting records, establish or defend legal claims, preserve a service credit or comply with law. Backups and provider systems may require a reasonable deletion cycle.
12. Security
The platform uses measures designed for the sensitivity and size of the service, including HTTPS transport, restricted runtime paths, access tokens, payment verification, file-type and size controls, short operational retention, rate limiting, logging, provider isolation, noindex controls for private pages and recovery safeguards. No internet system can guarantee absolute security.
Users should protect secure links, use a trusted device, avoid public computers, download files promptly and remove unneeded local copies. The FTC recommends collecting only necessary data, limiting access, protecting data in transit and storage, and securely disposing of data when the business need ends. FTC Start with Security ↗
13. U.S. state privacy rights
Depending on the user's state and whether a particular statute applies to the operator or processing, the user may have rights to confirm processing, access data, obtain a portable copy, correct inaccuracies, delete data, opt out of sale, targeted advertising or qualifying profiling, limit certain sensitive-data uses, use an authorized agent, appeal a denial and receive equal service without unlawful discrimination.
Where the Colorado Privacy Act applies, residents may have access, correction, deletion, portability and opt-out rights, plus an appeal process. The Act also addresses sensitive data and meaningful privacy notices.
Colorado Attorney General CPA information ↗Where the Texas Data Privacy and Security Act applies, residents may have access, correction, deletion, portability and opt-out rights. Small-business and other statutory exemptions may apply.
Texas Attorney General privacy information ↗Comprehensive privacy statutes in other states may provide similar rights with different coverage thresholds, exemptions, response periods and appeal rules. The operator will apply the controlling current law to a verified request.
Even where a comprehensive state statute does not apply, the operator may voluntarily respond to a reasonable verified request when doing so does not undermine another person's privacy, security, a paid order, a non-expiring credit or a legal obligation.
14. California notice at collection and 12-month disclosure
At or before collection, the platform collects the categories described in section 2 for the purposes described in section 5 and retains them as described in section 11. During the preceding 12 months, the platform's intended practice has been not to sell personal information and not to share personal information for cross-context behavioral advertising.
Categories disclosed for business purposes may include identifiers and contact information; commercial and transaction records; internet or technical activity; user-provided matter and document content; sensitive information included by the user; generated and derived operational information; and communications. Recipient categories are described in section 9. This statement does not concede that the CCPA applies where statutory thresholds or coverage requirements are not met.
15. How to submit, verify and appeal a privacy request
Email contact@mylegaldocsai.com with the subject “Privacy Request.” State the request type, the email used for the service, relevant order identifier if available and the state of residence. Do not attach identity documents or case files unless requested through a secure method.
The operator may verify control of the email or secure order link and may request limited additional information proportionate to the request. Verification protects users from unauthorized access or deletion. An authorized agent may be required to provide signed authority, and the user may be asked to confirm the request directly.
If a request is denied, the response will explain the reason where required. A user with a statutory appeal right may reply with “Privacy Appeal.” The operator will not unlawfully discriminate because a user exercises a privacy right.
16. Children
The paid service is intended for adults who can enter a contract and is not directed to children under 13. The platform does not knowingly collect personal information from a child under 13 as a direct user. If a parent or guardian believes that a child submitted information without appropriate authorization, contact the privacy email for review and deletion.
Legal documents about children may be processed when submitted by an authorized adult for the adult's own lawful matter. Users should minimize children's information and redact unnecessary identifiers.
17. International processing and EEA/UK users
The service operator is established in Poland and uses providers that may process information in the United States, European Economic Area and other jurisdictions. Privacy protections and government-access rules can differ by location.
Where European Economic Area or United Kingdom data-protection law applies, processing may rely on performance of the requested contract, steps requested before contract, compliance with legal obligations, legitimate interests in security and service operation, and consent for optional analytics or another use requiring consent. Applicable users may have access, correction, deletion, restriction, objection, portability, consent-withdrawal and supervisory-authority complaint rights. This section does not expand a law beyond its territorial scope.
18. Legal process, safety and security incidents
Information may be preserved or disclosed where reasonably believed necessary to comply with valid law, court process or regulatory obligations; protect users, the public, providers or the platform; investigate fraud or abuse; enforce a contract; or establish, exercise or defend legal claims. Requests are evaluated for scope and authority where feasible.
If a security incident triggers a notification duty, affected persons and authorities will be notified as required by the controlling federal or state law. Users should report suspected unauthorized access promptly without sending additional sensitive material by ordinary email.
19. Changes to this Notice
The effective date and version appear at the top. Material changes are applied prospectively unless law requires otherwise. Where required, notice or consent will be provided before a materially different use of previously collected information. The privacy terms recorded with an order may be retained as evidence of the notice in effect when the user accepted the service.
20. Contact
For access, correction, deletion, consent, appeal, security or privacy questions, email contact@mylegaldocsai.com. Include only the minimum information needed to locate the request. Contractual operator details and the postal notice address appear only in the Terms of Service.
21. Anonymous product feedback
The Help improve the service form is separate from legal-document intake, order support, refunds, privacy requests and accessibility requests. It asks for a service area, experience type, rating, observation, source-page path, timestamp and a random feedback reference. It does not ask for a name, account or email address.
A short-lived, HttpOnly, Secure and SameSite=Strict form cookie is used with a signed form token to reduce forged submissions. The network address may be used temporarily in memory for abuse rate limiting but is not written to the feedback record. Feedback content is not sent to optional analytics and must not contain case documents, private legal facts, Social Security numbers, payment credentials or another person's data.
Ordinary feedback records are retained for up to 365 days for product quality, accessibility and reliability analysis, then removed during the automated retention cycle. A record may be retained longer only when reasonably necessary to investigate abuse, preserve security evidence or comply with law. A user may cite the displayed feedback reference in a privacy request to request deletion, subject to proportionate verification and lawful exceptions.
Privacy requests should not contain new case evidence.
Use the secure order workflow for case materials. Use contact@mylegaldocsai.com for a concise privacy request, order identifier and safe contact information.